Privacy Policy
This Privacy Policy explains how SBN Group S.r.l. and its affiliated companies process personal data collected through websites, contact forms, digital tools and online services.
1. Data Controller
The Data Controller is SBN Group S.r.l., with registered office in Italy.
For requests concerning the processing of personal data, users may contact the privacy contact person:
Marino Borsari
E-mail: privacy@sbn-srl.it
This Privacy Policy may also apply, where referenced, to websites and digital projects connected to the Group, including Ediltec Insulation, Ediltec Bayern, Ediltec Croatia, Pannelli Termici, Fabrication XPS, PoliisoAir, NextRec and CCI.
2. Personal Data Processed
The websites and digital services may process the following categories of data:
- identification and contact data, such as name, surname, company, e-mail address and telephone number;
- data voluntarily provided through contact forms, information requests, job applications or document downloads;
- technical browsing data, such as IP address, browser, operating system, pages visited, date and time of access;
- cookie preferences and consent choices expressed through the cookie banner;
- statistical and interaction data, where the user has provided consent.
3. Purposes of Processing
Personal data may be processed for the following purposes:
- to respond to requests submitted via forms, e-mail or telephone;
- to manage commercial, technical or information requests;
- to manage job applications, collaboration requests or professional contacts;
- to improve website functionality, security and performance;
- to analyse aggregated browsing statistics, where consent is required;
- to manage advertising campaigns, remarketing or marketing tracking, only with consent;
- to comply with legal obligations, regulations or requests from competent authorities.
4. Legal Basis for Processing
Personal data is processed on the basis of one or more of the following legal grounds:
- user consent, for statistical cookies, marketing cookies, newsletters or similar tools;
- performance of pre-contractual or contractual measures, to respond to commercial or technical requests;
- legal obligation, where processing is required by applicable law;
- legitimate interest, to ensure security, prevent abuse and improve digital services.
5. Services and Technologies Used
Depending on the specific website and active features, Group websites may use the following services:
| Service | Purpose | Type |
|---|---|---|
| Complianz | Cookie banner, consent management, preferences and proof of consent. | Necessary / consent |
| Google Tag Manager | Centralised management of tags and scripts activated on the website. | Functional / marketing |
| Google Analytics 4 | Statistical analysis of browsing activity and website performance measurement. | Statistics |
| Google reCAPTCHA | Protection of forms against spam, abuse and automated submissions. | Security |
| Zoho CRM / Zoho Forms | Management of requests submitted through forms, commercial contacts and business communications. | Functional / CRM |
| Zoho Campaigns | Management of newsletter communications or e-mail campaigns, subject to consent. | Marketing |
| Meta Pixel | Conversion measurement, advertising campaigns and remarketing, where active. | Marketing |
| LinkedIn Insight Tag | LinkedIn campaign analysis, conversions and B2B promotional activities, where active. | Marketing |
| Google Ads | Conversion measurement and optimisation of advertising campaigns, where active. | Marketing |
| YouTube / Google Maps | Display of embedded videos, maps or external content. | Functional / marketing |
| Social networks | Links to company profiles on LinkedIn, Facebook, Instagram and other channels. | External links |
6. Cookies and Tracking Tools
The websites use technical cookies necessary for the proper functioning of the pages and, subject to user consent, statistical, functional or marketing cookies.
Users may accept, reject or change their preferences at any time through the cookie banner or the dedicated cookie settings section.
For more information, please read the Cookie Policy.
7. Processing Methods
Personal data is processed using IT, electronic and organisational tools designed to ensure the security, confidentiality and integrity of information.
Appropriate technical and organisational measures are adopted to prevent unauthorised access, loss, alteration, disclosure or misuse of data.
8. Data Retention Period
Personal data is retained only for the time necessary to achieve the purposes for which it was collected.
- requests submitted through forms or e-mail: up to 12 months, unless further commercial or contractual needs arise;
- job application data: up to 24 months;
- technical and security logs: up to 12 months;
- cookie consent data: according to the settings described in the Cookie Policy;
- data required for legal obligations: for the period required by applicable law.
9. Recipients of Personal Data
Personal data may be disclosed, within the limits necessary, to:
- companies belonging to the SBN Group;
- hosting, maintenance, security and web development providers;
- CRM, marketing automation, analytics and communication service providers;
- consultants, professionals and authorised personnel;
- public authorities, where required by law.
10. International Data Transfers
Some services used, such as Google, Zoho, Meta, LinkedIn or other technology providers, may involve the transfer of data outside the European Economic Area.
In such cases, transfers are carried out on the basis of appropriate safeguards under the GDPR, including adequacy decisions, Standard Contractual Clauses or additional protection measures adopted by providers.
11. Your Rights under the GDPR
As a data subject, users may exercise the rights provided under Articles 15-22 of the GDPR, including:
- right of access to personal data;
- right to rectification or update;
- right to erasure;
- right to restriction of processing;
- right to data portability;
- right to object to processing;
- right to withdraw consent at any time.
Requests may be sent to privacy@sbn-srl.it.
12. Complaint to the Supervisory Authority
If users believe that the processing of their personal data violates applicable data protection law, they have the right to lodge a complaint with the Italian Data Protection Authority.
Website: www.garanteprivacy.it
13. Updates to this Privacy Policy
This Privacy Policy may be updated over time to reflect legal, technical, organisational or service-related changes.
Last updated: July 2026.